WHY CHOOSE ESSEX HOME HELP SERVICE?

Registered Charity No. 1203040
Choosing someone to come into your home, or into the home of someone you love, is a big decision. You want to know they’re in safe hands, that someone genuinely cares and that you can rely on the support being there week after week.
WHO WE ARE
Established in 2020, Essex Home Help Service is a registered charity supporting older and vulnerable people and their carers across Essex.
We’re passionate about helping people maintain their independence, remain in the homes they love and enjoy a better quality of life.
TRUSTED, DIRECTLY EMPLOYED AND INSURED
All our Home Helps are directly employed by Essex Home Help Service – they are not self-employed or independent contractors.
This means you know exactly who is coming into your home. Our team is carefully recruited, DBS checked, referenced, trained and insured, and supported by our organisation.
You’re not simply arranging help with an individual; you’re choosing a charity that takes responsibility for its team and the service it provides.
That extra reassurance and accountability really matters when you’re inviting someone into your home or arranging support for someone you love.
HOW WE CAN HELP – OUR SERVICES
Our Home Helps provide a range of practical and friendly support, tailored to individual needs, including:
• Light housework
• Laundry and ironing
• Bed changing
• Shopping and everyday errands
• Companionship and friendly conversation
• Sitting services and respite support for family carers
• Regular welfare visits and reassurance
Whether it’s helping to keep on top of the housework, collecting shopping, enjoying a friendly chat or giving a family carer some valuable time for themselves, we’re here to make everyday life that little bit easier.
So, what makes us different?
PROUD TO BE DEMENTIA FRIENDLY
We are proud to hold Dementia-Friendly Accreditation from the Alzheimer’s Society. This reflects our commitment to understanding dementia and providing compassionate, considerate support to people living with dementia and their families.
THE SAME FRIENDLY FACE, EVERY WEEK
You’ll have the same Home Help, on the same day and at the same time each week.
There’s something really lovely about knowing exactly who will be coming through your door.
Almost like having a friend pop round for a catch-up, except they also happen to help with the cleaning, laundry, shopping and all those little jobs that need doing!
WE’RE YOUR EYES AND EARS WHEN YOU CAN’T BE THERE
Do you live some distance away from an elderly parent or loved one? Our regular visits and welfare calls offer extra reassurance.
We’re often the familiar people who notice when something isn’t quite right and can alert families if someone needs additional support.
You can’t always be there, but we can help make sure someone is looking out for them.
FREE TELEPHONE BEFRIENDING SERVICE
Our regular friendly telephone calls help combat loneliness and isolation, providing a familiar voice and a little companionship for those who may otherwise spend much of their time alone.
OUR NO WALK AWAY PROMISE
If we arrive for a scheduled visit and our client doesn’t answer the door, we simply do not leave until we have exhausted every avenue to establish where our client is and confirmed that they are safe and well.
We take the responsibility of looking after our clients incredibly seriously. Their safety and wellbeing will always come first.
WE’RE SO MUCH MORE THAN HOME HELP.
We’re a familiar face, a friendly voice, a helping hand and an extra pair of eyes and ears for families who can’t always be there.
Because knowing someone cares makes all the difference.
If you or someone you love could benefit from our support, or you’d simply like a chat about how we can help, please get in touch.
01245 806440
Essex Home Help Service – A charity that won’t let you down.

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